Our FAQs

Frequently Asked Questions

Simply visit the 1Win website or open the app.

Click "Login."

Enter your registered email or phone number and your password.

Click "Login" again to access your account.

Click on the "Forgot Password?" link.

Enter your registered email or phone number.

Check your email/SMS for a reset link.

Follow the instructions to set a new password.

Yes! You can use your Facebook, Google, or other social media accounts to log in if you've linked them to your 1Win account.

Log into your account.

Go to "Account Settings" or "Profile."

Update your email or phone number.

Save your changes and confirm any required updates.

If your account is locked, contact 1Win support to resolve the issue.

You may need to verify your identity before regaining access.

Yes, you can log into your 1Win account on multiple devices. Just ensure you're using your correct login credentials each time.

If you enter the wrong password several times, your account may be temporarily locked for security.

Reset your password using the "Forgot Password?" link to regain access.

Double-check that you're entering the correct credentials.

Ensure your internet connection is stable.

If the issue persists, contact 1Win support for assistance.

Yes! You can log in using the 1Win mobile app with the same credentials as on the website.

Contact 1Win customer support with your account details and any relevant information.

They will guide you through the account recovery process.

After entering your details, you'll be redirected to your account dashboard if the login is successful.

If you see an error, check your credentials and try again.

It's always best to log in from a secure and trusted device.

Avoid logging into your account from public computers or unsecured networks to protect your account from unauthorized access.